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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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However, there is currently no User feedback score for this casino. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
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